Description
- SOME BY MI : SOME BY MI is a compound word of ‘SOMETHING’ and ‘BY A MIRACLE’. Our brand mission is to make products that stick to the essentials of cosmetics, with safe and clean ingredients with proven efficacy. Through our Skincare products, we hope to bring some positive changes and ‘MIRACLES’ to your skin
- RETINOL EYE CREAM : RETINOL EYE CREAM has undergone six anti-aging tests and showed effective results in just two weeks. This daily eye cream also underwent a test for improving dark circles and contains Retinol and Retinal for wrinkle improvement. The eye cream is infused with plant-based collagen and peptide for skin lifting, while being non-drying and moisturizing. This Retinol cream is hypoallergenic and free of 20 types of unfriendly skin ingredients
- KEY INGREDIENTS : Retinol, a form of vitamin A, can help reduce the appearance of fine lines, wrinkles, and dark spots, and improve overall skin texture and tone. Peptides, short chains of amino acids, can promote collagen synthesis, and improve skin elasticity. Niacinamide, also known as vitamin B3, can improve the skin's barrier function, reduce redness, regulate oil production, and improve overall skin texture
- RETINOL LINE : Re-Activate is the main concept of the Retinol line, which aims to reactivate and boost the skin's vitality. The Retinol line is effective in improving four fast aging signals, slowing down the aging process, and boosting the skin barrier's regeneration speed, resulting in a revitalized skin
- SOME BY US : We make products with proven efficacy only by undergoing strict testing from the planning & developing stages to product launch, in collaboration with various dermatology experts. If you have any questions about our products, please do not hesitate to contact us. Your satisfaction is the ‘First Priority Goal’ of SOME BY MI
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at officialskincare.co.uk@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at officialskincare.co.uk@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at officialskincare.co.uk@gmail.com.